Features
- Customer Relationship Management (CRM)
- Product/Service Knowledgebase with Publication Option
- Mail/Email/Fax Information fulfillment *
- Call Scripting
- Lead Qualification
- Call Tracking and Reporting
- Service Request Management with Case Assignment
- Web Site Chat and Email Support
 Calendaring with Shared Calendar- Meeting Planning
- Copying Services *
- Mailing Services *
- Package Shipping Services *
- Travel Arraignments
* Usage charge applies
** Billed in minimum 10 minute increments |
